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Counter Sessions

The shift audit book: one row per shift — who worked the counter, expected against counted cash, the variance, and its status. Open it from POS Store → Counter Sessions. Shifts are opened and closed on the POS Billing screen; this book is where every drawer answers for itself.

The audit book: statuses, a shift in detail, and where reconciliation happens.

What you can do here​

  • Read the book — each row shows cashier, store, open and close times, sales, expected vs counted, and variance.
  • Open a shift's detail — collections by tender, the drawer math, and the review trail.
  • Reconcile a flagged shift — a shift that closed with a variance shows Needs review; an Admin or Manager records remarks (what was found, how it was settled) and the counter unlocks.
  • Print the handover slip of any closed shift.
  • Export the book for a date range.
One row per shift — the status column tells you which drawers still need a manager.

Good to know​

  • Statuses: Open → Closed (drawer matched, auto-reconciled) or Needs review (variance) → Reconciled once a manager clears it.
  • An unreconciled shift locks the counter — no new session opens on that store until it's cleared.
  • Only an Admin or Manager can reconcile, and remarks are required.